Contact
Questions, a file that won't convert, or a format you're missing? Email us.
One address for everything: a question, a converter that fails, a format you miss, or a question about your privacy.
If a file won't convert, tell us which converter and browser you used and what went wrong. Please don't attach private files.
Found a security problem?
Write to the same address and tell us how to see the problem ourselves. Please give us the chance to fix it before you tell anyone else. The address is also in the site's security.txt file, where security researchers look for it.
Lost a file?
We can't recover files: they never reach us, so we never have a copy.