Privacy policy
Short version: your files never leave your device, and we collect as little as we can about your visit.
Last updated
Who is responsible for your data
PrivateFileConvert runs this site and is responsible for the personal data described on this page (the "controller" under the GDPR). You can reach us by email at info@privatefileconvert.com.
Your files
Every converter on this site runs in your own browser. Your browser reads the file, converts it and saves the result on your device. The file is never uploaded: not its contents, not its name, not any details about it. We never see it.
Once a converter says it is ready offline, it works without an internet connection. You can check this yourself: here is what happens to your file.
What our hosting sees
The site is delivered by Cloudflare. Like every website host, Cloudflare receives your IP address and basic browser details when your browser asks for a page, so it can send the page and block attacks. We don't use this to find out who you are. Cloudflare's privacy policy.
Four converters (AVI to MP4, WMV to MP4, MP4 to AVI and WMA to MP3) download the open-source FFmpeg program from jsDelivr, a public service for open-source code, the first time you choose a file. jsDelivr receives your IP address and browser details to send it, but never your file. jsDelivr's privacy policy.
Visitor statistics
We count visits with Cloudflare Web Analytics, which tells us which pages are popular. It sets no cookies, doesn't follow you to other sites and never receives anything about your files.
When a conversion finishes or fails, the page tells us which converter was used, whether it worked, the error type if it didn't, and how long it took. Nothing about your file, no cookies, and no IP address is stored.
Why we may use this data
We use the data described on this page because we need it to deliver the site and protect it from attacks, to see which pages are popular and which converters work, and to answer your emails. The GDPR calls this a legitimate interest (article 6(1)(f)).
You can object to this at any time: write to info@privatefileconvert.com.
Where the data go
Cloudflare is an American company. It takes part in the EU-US Data Privacy Framework, which the EU accepts as adequate protection for personal data.
jsDelivr is run from the United Kingdom, which the EU also accepts as adequate. It delivers its files through other companies' networks, some of them outside the EU, as jsDelivr's privacy policy explains.
Emails to info@privatefileconvert.com are received by Cloudflare and forwarded to our mailbox at Proton, a Swiss company. The EU accepts Switzerland as giving adequate protection for personal data.
How long we keep things
Emails you send us are kept until your question is dealt with, and at most 12 months after your last message.
Conversion counts contain no personal data and are kept for three months.
Cloudflare keeps the visit counts. Cloudflare and jsDelivr keep their own records of your visit, each under its own privacy policy.
Ads and cookies
There are no ads on this site yet. Later, ads are meant to pay for it. Before the first ad appears, this section will say who shows the ads and what they can see.
We don't set any cookies of our own.
Your rights
Under the GDPR you can ask what personal data we hold about you and receive a copy of it, ask us to correct or delete it, and restrict or object to our use of it. We hold almost none: only the emails you send us. Write to info@privatefileconvert.com.
You never have to give us any data to use a converter.
You can also complain to the data protection authority in your country. In the Netherlands that is the Autoriteit Persoonsgegevens.
Changes
If we change how the site handles your data, we update this page and the date at the top before the change goes live.